![]() Validating and removing the credsecagent$admin account can be done using Powershell as an administrator. Windows Home Editions does not contain Local Users and Groups within the Computer Management snap-in. Remove the credsecagent$admin local account from the computer.įigure 3: (English Only) Computer Management.Starting with v8.15 and later you must delete the following folder: c:\programdata\dell\dell data protection\encryption.įigure 2: (English Only) Dell Encryption Folder in Windows Explorer.Delete the Encryption folder in C:\Program Files\Dell\Dell Data Protection.Once Dell Encryption is removed, and you have verified all files are decrypted.Uninstall Dell Encryption Personal (formerly Dell Data Protection | Personal Edition).Reconnect the power and data cables to the printer. To uninstall the Dell webcam central software, perform the following steps:ĥ: Perform a Power On Reset of the Printerĭisconnect the power and data cables from the printer. Make sure Print using all available ink is selected (lower right-hand corner). Right-click your printer to open the Options menu. Under Hardware and Sound, click View devices and printers. On the View by drop-down list box, select Category. I uninstalled the printer cartridges and the printer head (cleaned it manually. I uninstalled the printer and reinstalled it on my Dell Inspiron N5110. Move your pointer to the right-hand corner of your screen to open the Charms bar.Ĭlick the Search charm and type Control Panel into the search box. Hi, My printer has started printing little lined boxes on printed pages. Select Print using all available ink from the lower right-hand corner. Touch and hold or right-click your printer to open the Options menu. type Devices and Printers (Control panel). ![]() Click Here if Windows Vista is Installed.Make sure the lip is in the correct position ( Figure 3).Ĥ: Make Sure the Printer Preferences is Set to Use all Available InkĬlick on the Operating System from the list below that is on the computer. 4. Note: If the ink cartridges are not in their correct slots, carefully remove the ink cartridges and re-insert them into the correct slots. Inspect the ink cartridges ensuring that the black ink cartridge is inserted into the left-hand ink compartment and that the color ink cartridge is inserted into the right-hand ink compartment. Raise the front cover of the printer so that the ink cartridge carrier moves to the center. The black ink cartridge cannot be used in the color ink cartridge slot and vice versa. The Dell All-In-One printers come with two separate ink compartments that are not interchangeable. Make sure the lip is in the correct position ( Figure 2).ģ: Verify That the Ink Cartridges Are Installed in the Correct Slots.Shake the Dell series cartridges before reseating them.Inspect and remove any remaining blue packaging tape from the ink cartridge.The cartridges pop up when the lids are fully lifted. Squeeze the tabs on the cartridge lids and lift the cartridge lids up.Note: The ink cartridges are in the up/loading position unless the printer is busy. For more information on identifying the proper printer cartridges, refer to the Online User's Guide. Note: When making selections, make sure to fill in the circles completely. Verify that the cartridge has the word Dell molded into the cartridge case ( Figure 1). 7 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, re d-eye reduction, page layout, print options, and paper size. To verify the cartridges are Dell-branded, take the cartridges out of the printer and look at the top. These cartridges can potentially damage the printer. ![]() The error messages may include Cartridge Alignment, Cartridge Error, Cartridge Missing or Unsupported Cartridge.ġ: Verify That Ink Cartridges Are the Proper Cartridges and Have Not Been Refilledĭell does not recommend the use of refilled or third-party ink cartridges. This article provides information on how to resolve the printer not recognizing the ink cartridge(s) or only prints in one color. ![]()
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